From our first conversation, Mike won me over with his kindness, his warmth and his knowledge. As a lifelong TN resident, he knows the area. He was always quick to respond to any questions I might have, set up a property viewing appointment within days of our first conversation. I never felt awkward, never felt like any question was too dumb, and always felt i was in very capable hands. From start to closing on my condo, Mike and his staff were available to answer my emails and direct my steps. Mike explained the negotiation process with me and I felt like I went in with a strong offer but also one that benefited me as the buyer. I would not hesitate to recommend Mike.